Using Motivational Interviewing for patients with diabetes. The basic approach to interactions in motivational interviewing is captured by the acronym OARS (Open-ended questions, Affirmations, Reflective listening, and Summaries). See examples of how to use OARS in patients with type 2 diabetes. Learn four ways to tailored motivational interviewing to match the patient’s level of self-efficacy and readiness to change. Review a Role-Play Scenario and summary notes.