The Patient Engagement Toolkit aims to harness two distinct – yet innately connected – tenets of patient engagement: qualitative and quantitative. Both equally significant, they are natural complements when attempting to gauge, evaluate, and understand the patient experience. Embedded within this toolkit are the tools by which a practice may undertake both qualitative and quantitative patient engagement initiatives. Comprised of a series of implementation guides, this toolkit will allow users to create a foundation upon which they may impact patient engagement, regardless of clinic size or geographic location. The efforts described herein are intended to supplement existing work, and capitalize upon the existing infrastructure within a practice. Designed to be minimally impactful, but vastly effective, the initiatives found within promote improved health outcomes, enhanced understanding of the patient experience, and increased opportunities for collaboration outside of the immediacy of the practice setting.  Strategies included are patient experience surveys and patient advisory councils.

Download the Toolkit