Motivational Interviewing

Using Motivational Interviewing for patients with diabetes. The basic approach to interactions in motivational interviewing is captured by the acronym OARS (Open-ended questions, Affirmations, Reflective listening, and Summaries). See examples of how to use OARS in patients with type 2 diabetes. Learn four ways to tailored motivational interviewing to match the patient’s level of self-efficacy […]

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Language access for the Patient-Centered Medical Home

Through a variety of illustrations, documented evidence, and media, this webinar provides a definition of Language Access and the role it plays in the overall effectiveness of healthcare, its safety and return on investment. Additionally, language access is illustrated as a distinct feature of cultural competency. Finally, the paramount issue of quality of language access […]

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